Privacy policy
At Virginia Builders Group, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our site, you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, and home address when you fill out forms or request a service.
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Project Details: Information related to your home renovation or construction project to provide accurate quotes and deliver tailored services.
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Website Usage Data: Information like IP address, browser type, and pages visited, collected via cookies to help us understand how visitors use our site and improve user experience.
2. How We Use Your Information
Your personal information is used to:
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Provide and manage our services, including scheduling consultations, preparing quotes, and delivering home renovation solutions.
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Communicate with you about your project, including updates, follow-ups, and support.
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Respond to inquiries or requests submitted via our website or other communication channels.
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Improve our website functionality and enhance user experience.
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Comply with legal requirements or obligations.
3. Information Sharing and Disclosure
At Virginia Builders Group, we do not sell, rent, or share your personal information with third parties, except in the following situations:
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Service Providers: We may share your information with trusted third-party contractors or vendors who assist us in delivering our services, such as subcontractors, if necessary for completing your project.
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Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes if required by a governmental authority.
4. Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular monitoring of our systems. However, please note that no method of online transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
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Access: You can request access to the personal information we hold about you.
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Correction: If your information is inaccurate or incomplete, you can ask us to update it.
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Deletion: You can request that we delete your personal data, subject to certain legal obligations.
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Opt-out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us track your preferences, improve website functionality, and gather analytical data. You can control or delete cookies through your browser settings, but note that disabling cookies may impact your experience on our website.
7. Links to Third-Party Websites
Our website may contain links to third-party sites for your convenience. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies when visiting them.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When changes are made, we will post the updated policy on this page with the revised date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please feel free to contact us.